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No Refund of order will be accepted once the order is submitted on Phoenix.Plux

You can return any item for a replacement, within 30 days of receiving your original order. , we reserves the right to charge the Customer an administration fee in case

The merchandises, all items of relative conditions and accessories of the returned for replace merchandises should be equivalent to the description of the relevant invoice; if any damages, stains and malfunction, Security labels were torn/open pack, caused by improper use, The merchandises will not be return for replace. 

The above terms are subject to change without prior notice. 

Phoenix.Plux reserves the right of final decision in case of any dispute.